One of the most frightening things for many Americans in the year 2017 is the very real problem of identity theft. Identity theft is when a criminal uses another person’s personal information such as credit card numbers, social security numbers and more to effectively “steal their identity.” This has become easier to do in the age of the internet because of how easy it is for hackers to access information when there is a security breach. There is also less way of confirming a person’s identity online if a hacker has all the necessary numerical information to pose as someone. Often times there is no facial recognition, phone call confirmation or other type of security measure that would help ensure that the person entering information really is the person they are entering information about.
These days, numerous companies are doing their best to employ more and different types of IT security in order to thwart identity thieves. An example of this is two-step authentication. Two-step authentication requires the user to essentially pass two tests to prove their identity. The first may be entering a username and password (which could be fairly easily hacked). If the person gets that correct, it would move on to the second step, which might be sending a confirmation code to that user’s phone that they must then enter in the portal they are trying to access. Often times this code will expire in a short amount of time to help provide extra security. Chances are, if someone has hacked a person’s email, username or password, they will not also have access to the person’s phone, making it near impossible for a hacker to get into the intended person’s accounts or other information.
With so many examples of large, multi million dollar corporations being hacked, it goes to show consumers that no one is really safe when it comes to sharing information online. This is perhaps why so many businesses are investing in IT outsourcing to confirm that their systems are as secure as possible. Often times businesses will not have the internal resources or expertise to have a staff person monitoring network security at all times, which makes outsourcing a smart and efficient way to tackle this problem.
Studies suggest that consumers are paying more and more attention to the security of sites where they do business, particularly if it deals with money or sensitive information like social security numbers or bank account numbers. In fact, if consumers feel like there is any reason to be concerned about the website or that it has any cues to suggest it is not secured, they will abandon their business on the site and look elsewhere. Businesses cannot afford to lose customers in this way because there are so many other options for consumers these days. Not only are there so many consumers, but a large majority of them do their business online and prefer to do so. In order to retain customers, all businesses must make sure they are doing their part to ensure that identity theft is not an issue.